Telephone support
Migrant Help telephone advice and guidance for asylum support, and repairs issues is now open 24/7 – 0808 8010 503
To report a problem to Migrant Help/Mears, check the email address list. Also check (what Migrant Help can and cannot help with)
Refugee Council’s Telephone infoline – 0808 196 7272 is open Monday and Thursdays between 9.30 am and 12.30 pm. The Infoline is now closed until 9.30 on Thursday 4th January 2024.
Barnardo’s Boloh Helpline is open Monday – Friday (10am-8pm) and Saturday (10-3pm) via phone 0800 151 2605, webchat and email [email protected].
Face to Face Drop-Ins
Meeting Point drop-ins focus on providing food, clothing and a warm, friendly social space for refugees and asylum seekers.
Monday 18th December 2023 14:30-17:00 (last session before Xmas)
Wednesday 3rd January 2024 14:30-17:00 (The women’s group is the first session after Xmas)
PAFRAS drop-ins (St Aidan’s Community Hall, Elford Place West, Leeds LS8 5QD):
Wednesday 20th December 2023 10:00 – 13:00 last drop in before Christmas
The PAFRAS office is closed from Friday 23rd December 2023 until Wednesday 3rd January 2024. No casework, advice or support will be available during this period.
PAFRAS re-opens on the 3rd of January 2024.
Detention
Let’s hope no one needs to use these resources for people who have been detained – but better to know about them than not. GOV have also issued Covid guidance on staying in touch with people in Removal Centres
Domestic Violence Support
Similarly we hope noone needs to use the Leeds Domestic Violence Service 24HR HELPLINE 0113 246 0401
Food
The Leeds Food Aid Network Map lists all emergency food providers on the Leeds Food Aid Network » Emergency Food webpage.
These documents have also been posted on the LMP Blog here
Health
Physical health
Urgent treatment Centres are for people who need to see a Doctor or a Nurse urgently, but where the condition is not life threatening. Here are the details of the Urgent Treatment Centres in Leeds open every day (includes 25th December and 1st January) from 8am – 11pm
NHS Walk In at Shakespeare Medical Centre in Lincoln Green is also open every day (includes 25th December and 1st January) 8am – 8pm
Emergency Dentists can be accessed by calling 111
Mental Health and Wellbeing
Mindwell have created a Mental health services directory – MindWell (mindwell-leeds.org.uk) and watch out for the wellbeing support offers over Xmas and new year via their news page.
Live Well Leeds have listed Emergency Contacts including out of hours drop-ins.
West Yorkshire and Harrogate Health and Care Partnership local mental health crisis lines are open throughout the Christmas and New Year period:
Winter wellbeing checklist for children and adults –Winter wellbeing checklists (leeds.gov.uk)
Warm Spaces within the community are listed on the map.
Homelessness/Accommodation
People seeking asylum and refugees should contact LCC Housing options – their out of hours number is 07891 273939
Micro Rainbow provide safe temporary shelter for LGBTIQ+ asylum seekers, refugees & people with unresolved migration status and can be contacted in emergencies during the Christmas holiday period (excluding New Year’s day & Christmas day). E: [email protected] Tel: 0800 358 5851
Some emergency accommodation for roofless people may be available over this period, but it can only be accessed via LCC Housing Options 07891 273939.
St George’s Crypt will only usually take refugees or people with the right to remain in the UK.
If temperatures drop beneath zero degrees overnight then the Severe Weather Emergency Protocol kicks in and anyone can find shelter, regardless of their immigration status. You can find out if the SWEP has been declared by looking at the Street Support Website. Check daily after 3pm
Homeless Households with Children under 16
Homeless households with children under 16, should contact Leeds City Council and ask for help under Section 17 of the Children’s Act (regardless of their immigration status). They can also use the emergency out of hours number 07891 273939.
Home Office – A complete list of Home office numbers and contacts can be found here
Cards – Lost ARC/Aspen card queries – 0800 246 1327 (Migrant Help)
General – This UK.GOV web tool takes you through a series of questions to help you find the right place to contact
Immigration Reporting Centres – Current guidance and contacts details
Removals & Return – Voluntary Departure team – 0300 004 0202
Comments are closed.