Asylum Matters have developed resources focusing on the Asylum Accommodation and Support Contract (AASC) and the Advice, Issue Reporting and Eligibility (AIRE) contract. The aim of these resources is to support frontline organisations to help people seeking asylum to understand their rights under the new contracts.
We have created two posters which clearly set out the service standards in the contracts:
- The first poster focuses on accommodation maintenance standards and the contractually required response and repair times for all defects reported to asylum accommodation providers.
- The second sets out the requirements of the Advice, Information, Reporting and Eligibility (AIRE) service and the role and services covered by AIRE and contractual requirements of the service provider.
If you are based in Yorkshire & Humberside and would like A1 hard copies of the posters, please get in touch with me at [email protected]. For those LMP blog readers based elsewhere, you can find digital print versions of the posters here if you would like to do your own printing, or contact the member of the Asylum Matters team based in your region.
The posters are accompanied by guides to the AASC and AIRE contracts, which set out the contractual frameworks and provide more detail around the expectations and obligations of the service providers. You can find the guide to the AASC contract here and the guide to the AIRE contract here.
Asylum Matters will also be working with our partners over the coming months to document issues with the current contracts, in order to work towards improvements. If you are interested in taking part in this work by sharing your experiences of working with Providers and supporting Service-Users to resolve their issues, please get in touch.