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NACCOM’s new normal – a bunch of resources for destitution focused orgs (and more besides) 30th September 2020

Top resources here from Paul at NACCOM. In the words of 2nd Leiutenant Jake Janson

Digital capacity

Guidance on Zoom calls – UK Lesbian & Gay Immigration Group (UKLGIG)

UKLGIG has shared the brief guidance they have developed for the use of Zoom calls targeted to staff and clients. These can be accessed here: Zoom Call Guidance for Staff and Clients

Free Digital Safeguarding Webinar – AVA

Safeguarding is a key concern for charities transitioning their services to provide support online in response to Covid-19. To help you navigate the complex safeguarding landscape and confidently embed key principles, AVA are running a webinar accompanied by a comprehensive resource pack. The webinar takes place on 27th October (repeated 28th October), from 10am – 11.30am – sign up here.

Service adaptation & design

Online workshop – Intersectionality & Service design 

The HEAR Network, Refugee Women Connect and Refugee Action are planning an interactive workshop exploring intersectionality and what it means for holistic service design. We will hear from organisations and Experts by Experience on how different characteristics intersect creating barriers to accessing support. Book your place here

LGBTQI+ people seeking asylum – UKLGIG

LGBTQI people are experiencing increased threats to their safety within asylum support accommodation during COVID-19. They also continue to face acute challenges securing protection through the asylum determination system. UKLGIG offers a helpline, emotional support and referral to solicitors for LGBTQI+ people seeking asylum, and training for organisations supporting them. 

Reopening after Covid closedown – Cranfield Trust

Cranfield Trust Training has launched ‘A Practical Guide to Re-Opening after Covid Closedown’ webinar. It supports you to consider the near future of your charity’s survival and recovery from the epidemic. 

Returning to Face to Face Guide – Refugee Action

This Returning to Face to Face Guide developed by Refugee Action aims to help organisations prioritise their clients and services, whilst reflecting how organisations operate differently, with different clients and services. You can read how two organisations have approached this – Brushstrokes and DASH – and access a library of resources to support you through this process. 

Homeless Link Homelessness & COVID Resource List –

This resource list provides contacts for specialist services as well as service adaptation tools, and includes information and guidance on a range of themes.

Post lockdown planning resources – NACCOM
NACCOM has produced a digest of resources for organisations in the refugee and migration field who are supporting people who are destitute. They are designed to help organisations to respond and sustain their services during the COVID-19 crisis.  


Call to Action on Evictions – NACCOM
In September 2020, NACCOM presented a response to the Home Office decision on asylum evictions, and shared several templates for use by organisations to help push for the Home Office to immediately halt their plans to resume evictions for people who have been refused asylum:

This builds on earlier joint work by NACCOM and Asylum Matters, in which they produced a briefing on potential asylum evictions highlighting the impact of asylum evictions on Local Authority homelessness services. It advocates for just long-term solutions to NRPF housing between Local Authorities and the Home Office. 

Digital Access & Literacy

Solidaritech – A Yorkshire and Humber based organisation supporting with access to devices and data.

Scottish Tech Army are matching digital skills and tech where it is needed in Scotland. 

Good Things Foundation has produced tools, a guide to funding, and a health access webinar designed to give people the basic essential digital skills they need to access advice and information online. There is information about how to join their Online Centres Network where they can provide further help

Staff and Volunteer Wellbeing

Act Build Change are providing webinars on individual wellbeing and collective care needs to support staff and volunteers in the immigration field to manage the immense pressure of this work during the coronavirus. The webinars are free, optional, confidential and open to any one accessing the  Information and Data Hub. People with lived experience of immigration control who are also working in paid or unpaid roles in this sector are encouraged to join the sessions.

Sign up here for Webinar 3 on 21 October 2020 and Webinar 4 on 11 November 2020. 

The Refugee Action Good Practice website also hosts various resources around staff and volunteer wellbeing:

Organisational Development

Lloyds Bank Foundation Resources

Lloyds Bank Foundation has produced a bank of free resources for charities to support their sustainability and development. Everything from risk management and communications, to digital security. 

My Community

This site provides a range of planning and organisational development resources that are free to access. From financial planning and crisis response, to working with volunteers. 

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