The Home Office have written guides for asylum seekers staying in temporary accommodation while their claim for asylum is assessed.
These are particularly useful in helping people to understand
- the conditions people must keep to aka what is expected of them as licensees p8
- what people can expect from their landlord p13
- how to make complaint or to report a repair p16
- the kind of equipment they should find in their place pp20-22
- the ASPEN cards they’re issued with pp27-28
Here’s the one in English – but they are also available in
- Albanian
- Amharic
- Arabic
- Chinese
- Farsi
- Kurdish
- Pashto
- Punjabi
- Tigrinya
- Urdu
Here’s a link to them all https://www.gov.uk/government/publications/living-in-asylum-accommodation
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