Doctors of the World – Advice line

Doctors of the World is an international humanitarian organisation. In the UK, we support people to access mainstream healthcare (GP registration).

We run a national advice line which is open Monday to Thursday from 10am to 12pm. It is a free phone number and anyone can easily self-refer. Our team of caseworkers will be happy to provide phone support and ensure your service user will access NHS primary medical care.

Advice line: 0808 164 7686

Monday to Thursday 10am-12pm

Interpreters are provided.

Please feel free to share the information above widely among your members.

Alternatively, you can refer them to us by requesting a referral form at [email protected]

If you would like to receive printed copies of our leaflets, please let me know the address you’d like them to be posted to.

Doctors of the World can help with:

• Registering with a GP
• Consulting with a medical professional (a GP or nurse) over the phone if available.
• If you do not work, completing a HC1 form to help with the cost of prescriptions, dental care and glasses (an HC1 form)
• Seeing a midwife in a hospital if you are pregnant, to check the health of you and your baby.
• Support to end a pregnancy.
• Testing and advice for HIV and other sexually transmitted infections.
• Family planning advice.
• Understanding your rights to medical (NHS) hospital care in the UK, and what happens if you are charged
• Advice if your hospital treatment has been stopped due to your immigration status

We cannot support people with the following requests:

• Medico-legal reports; fit to fly letters; sick notes.
• Letters to request exemption from Home Office reporting ·
• Waiving or cancelling charges for hospital care (we can only give general advice
• If you are already registered with a GP and would like a second medical opinion
• Ongoing clinical support (for example mental health support)
• Prescription for medications that require medical monitoring.