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Support to Asylum Seekers, Refugees and other Migrants over Christmas 2020

Refugee and Asylum Seeker Support 

  • Migrant Help telephone advice and guidance for asylum support, and repairs issues is now open 24/7 – 0808 8010 503  
  • Refugee Council’s Telephone infoline – 0808 196 7272 
  • Meeting Point’s drop ins focus on providing food, clothing and a warm, friendly social space for refugees and asylum seekers.
    • Monday 21st December 14:30-17:00 
    • Monday 28th December 14:30-17:00
    • Monday 4th Jan 14:30-17:00 
  • PAFRAS Drop in on Wednesday 16th December 10:00 – 13:00 will be the last one until Wednesday 6th January 10:00 – 13:00

COVID Info and support

National Guidance

Leeds Info/Guidance

Translated materials on Covid related topics 


Domestic Violence Support

Leeds Domestic Violence Service 24HR HELPLINE 0113 246 0401


The fabulous Leeds Food Aid network have published

  • a list of all the places offering free food and welcome that they know about over the Christmas period (Thursday 17th December to Monday 4th January). This includes a number of socially distanced hot meals and drop-ins which are all free. 
  • a list of all food bank and food parcel provision 
  • Cultural Food Hubs open over Christmas
    • Hamara South, West and North will remain open throughout the Christmas period including all the bank holidays (Christmas Day, Boxing Day and New Year’s Day) and will be available to respond to emergency needs. Email: [email protected], Tel: 0113 277 3330.
    • Although the office will be closed from 23 December and re-open 4 January, Give a Gift – East will respond to emergency need over the holiday period with calls to the office redirected. Email: [email protected], Tel: 0113 380 5676.


Urgent treatment Centres are for people who need to see a Doctor or a Nurse urgently, but where the condition is not life threatening. Here are the details of the Urgent Treatment Centres in Leeds open every day (inc 25th December and 1st January) from 8am – 11pm 

NHS Walk In at Shakespeare Medical Centre in Lincoln Green is also open every day (inc 25th December and 1st January) 8am – 8pm 

Emergency Dentists can be accessed by calling 111

Mental Health and Wellbeing – 

Social Activities

English for All – online Chat sessions  register here

  • Christmas Eve (Thurs 24th Dec) 18:00 – 21:00
  • Christmas Day (Fri 25th Dec) 12:00 – 15:00  and 19:00 – 22:00 
  • Boxing Day (Sat 26th Dec) 12:00 – 15:00 
  • New Years’ Eve (Thurs 31st Dec) 20:00 – 00:00 (midnight) 
  • New Years’ Day (Fri 1st Jan) 12:00 – 15:00  

Meet and Connect – online socials Contact Hala 07832 977006  or Anna  07927 808375

  • Tuesday 22nd December: 14:00 – 15:00 (women only) Zoomlink   Meeting ID: 898 6347 9376     Passcode: 354366
  • Tuesday 29th December: 14:00 – 15:00 (women only) Zoomlink   Meeting ID: 898 6347 9376     Passcode: 354366 

Mill Hill Conversation Club – online Chat sessions contact [email protected] for more details

  • Thursday 24th December: 14:30 – 16:00 – Zoomlink Christmas Party with music games etc
  • Thursday 31st December: 14:30 – 16:00 – Zoomlink

Mindwell’s list of Christmas Community events are not just around mental health – there’s lots of things from online Pantomimes to sing-alongs, there’s loads of stuff.

Homelessness/Accommodation –

Asylum Seekers and Refugees should contact LCC Housing options – their out of hours number is 07891 273939

  • Some emergency accommodation for roofless people may be available over this period, but it can only be accessed via LCC Housing Options 
  • St George’s Crypt will only usually take refugees or people with the right to remain in the UK. 
  • If temperatures drop beneath zero degrees overnight then the Severe Weather Emergency Protocol kicks in and anyone can find shelter, regardless of their immigration status. You can find out if the SWEP has been declared by looking at the Street Support Website. Check daily after 3pm    

Homeless Households with Children under 16

  • Homeless Households with children under 16 should contact Leeds City Council and ask for help under Section 17 of the Children Act, regardless of their immigration status. They can also use the emergency out of hours number 07891 273939. 

Home Office  


  • Lost ARC/Aspen card queries  – 0808 8010 503 (Migrant Help)


Immigration reporting centres

Removals & return

  • Removals, deportations, detention – West Yorkshire Enforcement Team 0113 386 5719 (open 07:00 – 21:00 hrs 7 days a week)
  • Voluntary Departure team – 0300 004 0202



  1. Guidance for LASSN Volunteers during Tier 5 aka Lockdown 3, from 6th January 2021 - Leeds Asylum Seekers Support Network - 6th January 2021

    […] Here is a list of resources you may find helpful. It not exhaustive, but maybe a useful start and is adapted from the info we posted about support over the Christmas period. […]

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